Supported Accommodation

Providing high level care and support to individuals with disabilities, empowering them to become independent.

Bringing Safety, Quality, Independence, and Privacy to You

At Empathy Community Services, we help NDIS recipients regain their independence and quality of life through high quality care with professionals. This means going out grocery shopping when you choose to do so, being supported by dedicated professionals, and having the amenities you need to live an independent and comfortable life.


At Empathy Community Services, our professional staff operate 24/7 to support your goals. As such we do not restrict your way of life. Instead, we respect, empower and support your choices.


We can provide supported accommodation from as short as a weekend to longer term accommodation that meets your needs.

Amenities for NDIS Participants

With a modern kitchen, well-furnished common areas, air conditioners, ceiling fans, high speed internet, a private bedroom and 24/7 support staff, you will be in a safe environment that is tailored for your requirements.

Looking for a house to call home?

Our shared living arrangements are designed to support residents as they develop their independence and engage in a variety of activities and programs through our whole-of-life approach to accommodation supports. Our priority is that each resident feels included, safe and happy so they can enjoy the Empathy lifestyle. Our Supported Accommodation are filled with friendships and the best quality supports available within the disability sector. A place you can call home and live independently on your terms, where your choices and privacy are respected.

Looking For Short Term Accommodation?

Short Term Accommodation services can strengthen a family’s ability to care for a family member with a disability and stay together as a family. That’s why we offer a respite program that provides quality, short term accommodation in a comfortable and relaxed environment where your loved one will be well looked after. Our welcoming respite, short stay accommodation centres are a relaxed stay for people with a disability for a weekend or a few weeks.

Is Short Term Accommodation covered under the NDIS?

Respite may be an area that can be confusing for many people transitioning to the NDIS. The NDIA now recognises the importance of carers and families maintaining their health, wellbeing and resilience in order to meet the needs of people with a disability.

There are three levels of respite-like supports available for funding as part of plans:

  • Level 1: 7 to 14 days per year to allow the carer to attend key activities
  • Level 2: 14 to 28 days per year and includes a strategy to build capabilities for future independence.
  • Level 3: Equivalent of 28 days per year, when the carer provides support most days and informal support is at risk of not continuing due to the intensity of the support required or severe behavioural issues.

If you are eligible for respite funding, it will include funding for accommodation in a group residence for a short period of time – typically up to 14 days at a time. It will also include support for self-care, food, and activities.

Supported Independent Living (SIL)

We provide professional, experienced, and friendly support workers in the house 24/7 to assist with daily living tasks. Generally, this is all done with a focus on developing your skills so you can live as independently as possible.

There are three levels of SIL



  • Lower need – provides supervision of living arrangements and is not usually provided 24/7.
  • Standard need – provides 24/7 support including active assistance and/or supervision of most daily tasks, overnight sleepovers.
  • Complex need – provides highly frequent assistance to the individual with: managing challenging behaviours that require intensive positive behaviour support, continual active assistance with all daily tasks, active management of complex medical needs, active support 24/7 including overnight.

No matter where you are in your NDIS journey, have a chat to our friendly team today about how we can help you maximise your plan and coordinate your supports.

Supporting you to live your best life and achieve your goals

Our support is incredibly flexible, giving you as much support as you’d like at home. We work with a wide range of individuals from those with complex needs, to those who require some additional support around the house. We listen to your needs and develop a roster with you to provide qualified support staff at your door, dropping in at specific times, as you need.

Looking for a house to call home?

If your NDIS plan includes Coordination of Supports, then our experienced Support Coordinators are available to guide you and your family throughout the process. We support our clients and their families by:

  • Guiding you through the NDIS process- Working together to identify goals- Selecting the best services to meet your needs.
  • Assisting with managing a budget for each type of support and negotiating prices and service agreements
  • Discussing in home care respite, if this is required
  • Offering support during NDIS plan reviews
  • Navigating and utilising plans yearly, with budgets approved by the NDIS
  • Assisting with Housing Pathways – Being there for you in times of crisis

The benefits of Support Coordination

Support Coordination is all about enhancing your ability to manage and direct your own services. It provides the flexibility to help you find the community, employment and accommodation options that are right for you.

You’ll be able to take advantage of benefits such as:

  • Co-ordination of services
  • Early intervention and timely service responses
  • Consistent monitoring of the performance of services
  • Increased quality and safeguards

To get started complete the NDIS Referral Form Now


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