About Us

At Empathy Community Services, we believe that everyone has the right to be safe, respected and included - and to have choice and control over their lives.

Our passion is to help empower people with a disability to recover their independence in a safe and secure environment, with zero tolerance to harm, abuse, and negligence.

Our Mission

Our mission is to provide exceptional support services to those with a disability, empowering every individual to thrive and live their best lives. We support you the way you want to be supported.

Our Vision

Empathy is at the heart of our organization, and we are dedicated to supporting individuals with disabilities while actively fostering an inclusive community that values and embraces diversity.

Do You Believe in a Safe Haven for Those with a Disability?

You’re in the right place.

Our Core Values







Our Values

Customer Centric Culture

At Empathy Community Services, we cultivate a mindset, a philosophy and cultural identity, that empowers our staff to serve our customers in the best way possible. We recognise that our participants have different needs and expectations, so we aim to match our participants with the right support worker to help them achieve their NDIS goals.


It is vital we work with trust, transparency, and honesty. Integrity at all levels and across all activities within Empathy Community Services is key to our day-to-day interactions with participants, their families, carers, and stakeholders. Our staff are respectful, trustworthy, and dedicated to helping our participants achieve their NDIS goals.


Empathy is at the heart of our organization, and we are dedicated to supporting individuals with disabilities while actively fostering an inclusive community that values and embraces diversity.

Our staff are caring, responsive, and communicate with a personal touch. We value our participants, their family, carers, and stakeholders’ views. Empathy Community Services embraces diversity, and we have a zero tolerance to abuse, harm, and neglect.

Dignity and Respect

We appreciate and celebrate that everyone is different in their own unique ways, and we believe that everyone deserves to be treated with dignity and respect. We strive to ensure that each individual feels valued, seen, heard, and well supported.


As a multicultural and family-oriented service provider, we aim to create a nurturing place for individual beliefs, values, truth, love, happiness, and connection. We aim to provide the opportunity for each individual to become independent and thrive within their community.

Our People

We value our employees; they are the backbone of our business and as such employees are engaged, collaborative, and highly communicative with one another. We provide an environment where people can perform at their peak, and we offer and promote a healthy work/life balance and opportunities for career development.

Our Team

Sallymatu Kuyateh CEO

Sallymatu Kuyateh, FCCA, MB

Chief Executive Officer


Samuel Sahr Wubembe, RN

Director of Clinical Services

Carissa Croce

Carissa Croce

Onboarding Coordinator

Grace Mucowintore

Grace Mucowintore

Support Coordinator

Juliet Greene

Juliet Greene

HR Coordinator



Empathy Community Services is committed to empowering people to live life their way. Become a part of one of Queensland’s most trusted diversified providers of in-home care and disability services, independent and supported living, and allied health services, and help provide the holistic care, service and companionship that has been our hallmark since the very beginning.

Job Opportunities

Whether we’re on the road, in people’s homes or in our centres, everything our dedicated and passionate team of more than 50 people do is built on our commitment to recognising individuals while enabling independence, choice and freedom.

If this sounds like you, browse Empathy Community Services jobs to find the right role for you


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