Supported Accommodation

Providing high level care and support to individuals with disabilities, empowering them to become independent.

Bringing Safety, Quality, Independence, and Privacy to You

At Empathy Community Services, we help NDIS recipients regain their independence and quality of life through high quality care with professionals. This means going out grocery shopping when you choose to do so, being supported by dedicated professionals, and having the amenities you need to live an independent and comfortable life.

AROUND THE CLOCK CARE

At Empathy Community Services, our professional staff operate 24/7 to support your goals. As such we do not restrict your way of life. Instead, we respect, empower and support your choices.

FROM A WEEKEND ONWARDS

We can provide supported accommodation from as short as a weekend to longer term accommodation that meets your needs.

Amenities for NDIS Participants

With a modern kitchen, well-furnished common areas, air conditioners, ceiling fans, high speed internet, a private bedroom and 24/7 support staff, you will be in a safe environment that is tailored for your requirements.

A peaceful, safe, secure and fully furnished home

Facilities

This spacious, fully furnished four bedroom home is located in the quiet, family- friendly suburb of Flinders View. Featuring an open plan kitchen and dining area, two separate living rooms, and two accessible bathrooms for your comfort. The bedrooms and living areas are equipped with air-conditioning and ceiling fans, and there are built in wardrobes in each room. Enjoy being part of our group activities, or relax in the lovely fenced backyard and undercover BBQ area.

If this SIL home is of interest to you, your participants, and/or their families,
Please contact our friendly team at hello@empathycs.com.au or call our 24/7 phone
line on 1300 755 064 to organize a viewing.
At Empathy Community Services, we listen to our participant’s needs and treat each
individual with empathy, care, and professionalism. We support you the way you want
to be supported

Location

Ward St, Flinders View QLD 4035

A peaceful, safe, secure and spacious home

Facilities

24/7 Support from professional & highly trained staff
Air conditioning & ceiling fans throughout
Fully fenced yard & undercover BBQ area
HD TV & Netflix
Close to the heart of Logan Central shops & public transport

This property occupies a premium position, with a layout that ensures plenty of space for all tenants. Being nearby heart of Logan Central, this home makes travelling to the shops, mental health clinic or catching public transport easy. This home is full of character and charm with the natural light that flows through the flexible living area. The kitchen offers a lovely view of the outdoor space. Ideally positioned amidst the heart of the home, the chef will love socialising whilst preparing meals!

If this SIL home is of interest to you, your participants, and/or their families, Please contact our friendly team at hello@empathycs.com.au or call our 24/7 phone line on 1300 755 064 to organize a viewing. At Empathy Community Services, we listen to our participant’s needs and treat each individual with empathy, care, and professionalism. We support you the way you want to be supported.

Location

Darren Drive, Slacks Creek QLD 4127

Welcome to your peaceful, spacious and modern SIL/ILO home

Facilities

This spacious, fully furnished, four bedroom home is located in the quiet, family- friendly suburb of Raceview. Featuring a modern kitchen and dining area, four bedrooms, and two accessible bathrooms for your comfort. The bedrooms and living areas are equipped with air-conditioning and there are built in wardrobes in each room. Enjoy being part of our group activities, or relax in the lovely outdoor alfresco area.

If this SIL/ILO home is of interest to you, your participants, and/or their families, Please contact our friendly team at hello@empathycs.com.au or call our 24/7 phone line on 1300 755 064 to organize a viewing. At Empathy Community Services, we listen to our participant’s needs and treat each individual with empathy, care, and professionalism. We support you the way you want to be supported.

Location

Westminster Crescent, Raceview QLD 4305

Looking for a house to call home?

Our shared living arrangements are designed to support residents as they develop their independence and engage in a variety of activities and programs through our whole-of-life approach to accommodation supports. Our priority is that each resident feels included, safe and happy so they can enjoy the Empathy lifestyle. Our Supported Accommodation are filled with friendships and the best quality supports available within the disability sector. A place you can call home and live independently on your terms, where your choices and privacy are respected.

Looking For Short Term Accommodation?

Short Term Accommodation services can strengthen a family’s ability to care for a family member with a disability and stay together as a family. That’s why we offer a respite program that provides quality, short term accommodation in a comfortable and relaxed environment where your loved one will be well looked after. Our welcoming respite, short stay accommodation centres are a relaxed stay for people with a disability for a weekend or a few weeks.

Is Short Term Accommodation covered under the NDIS?

Respite may be an area that can be confusing for many people transitioning to the NDIS. The NDIA now recognises the importance of carers and families maintaining their health, wellbeing and resilience in order to meet the needs of people with a disability.

There are three levels of respite-like supports available for funding as part of plans:

Level 1: 7 to 14 days per year to allow the carer to attend key activities
Level 2: 14 to 28 days per year and includes a strategy to build capabilities for future independence.
Level 3: Equivalent of 28 days per year, when the carer provides support most days and informal support is at risk of not continuing due to the intensity of the support required or severe behavioural issues.

If you are eligible for respite funding, it will include funding for accommodation in a group residence for a short period of time – typically up to 14 days at a time. It will also include support for self-care, food, and activities.

Supported Independent Living (SIL)

We provide professional, experienced, and friendly support workers in the house 24/7 to assist with daily living tasks. Generally, this is all done with a focus on developing your skills so you can live as independently as possible.

There are three levels of SIL

Lower need – provides supervision of living arrangements and is not usually provided 24/7.
Standard need – provides 24/7 support including active assistance and/or supervision of most daily tasks, overnight sleepovers.
Complex need – provides highly frequent assistance to the individual with: managing challenging behaviours that require intensive positive behaviour support, continual active assistance with all daily tasks, active management of complex medical needs, active support 24/7 including overnight.

No matter where you are in your NDIS journey, have a chat to our friendly team today about how we can help you maximise your plan and coordinate your supports.

Supporting you to live your best life and achieve your goals

Our support is incredibly flexible, giving you as much support as you’d like at home. We work with a wide range of individuals from those with complex needs, to those who require some additional support around the house. We listen to your needs and develop a roster with you to provide qualified support staff at your door, dropping in at specific times, as you need.

Looking for a house to call home?

If your NDIS plan includes Coordination of Supports, then our experienced Support Coordinators are available to guide you and your family throughout the process. We support our clients and their families by:

Guiding you through the NDIS process- Working together to identify goals- Selecting the best services to meet your needs.
Assisting with managing a budget for each type of support and negotiating prices and service agreements
Discussing in home care respite, if this is required
Offering support during NDIS plan reviews
Navigating and utilising plans yearly, with budgets approved by the NDIS
Assisting with Housing Pathways – Being there for you in times of crisis

The benefits of Support Coordination

Support Coordination is all about enhancing your ability to manage and direct your own services. It provides the flexibility to help you find the community, employment and accommodation options that are right for you.

You’ll be able to take advantage of benefits such as:

Co-ordination of services
Early intervention and timely service responses
Consistent monitoring of the performance of services
Increased quality and safeguards

To get started complete the NDIS Referral Form Now

Testimonials

Working with Empathy Community Services has been such a rewarding experience that has left a lasting impact on both my personal and professional growth. As my placement at Empathy Community Services comes to a close, I leave with a deep sense of gratitude and admiration for the incredible work being done here.

A big thank you goes out to Carissa, Juliet, and Sally for going above and beyond in teaching me the ropes of client connections and community support. Their patience and grace were truly appreciated as I navigated the complexities of the NDIS department as a newcomer. They exceeded my expectations in every way, making the learning process not only smooth but also enjoyable.

I recommend Empathy Community Services for those seeking a career in community support. Their commitment to participants’ individual growth ensures they receive the support tailored to their unique needs, fostering a sense of empowerment and belonging within the community. Thank you, Empathy, for the opportunity to grow, contribute, and make a difference in the lives of others.

Issiah De La Cruz

I would like to thank the team at Empathy Community Services.

The engagement, community events and collaboration provided is outstanding and heartwarming. We thank you for the services to the community and all you do for the CALD community. Many thanks to CEO Sally, Monera and team for the wonderful work you do. I and my team at CSDAC look forward to supporting Empathy Community Services onwards.

We highly recommend Empathy Community Services for all your NDIS, Disability and Community Support Services. Thank you.

Geua Pitt

The coaches at My Goal Savers were dedicated to supporting Kai and me achieve our dream of saving enough money to build our dream home in our country of birth.

Victoria Thomas

Thank you Sally for believing in us and encourage us, today we are good savers and we are on our way to achieving the our dream of becoming financially independent. I send you two from community leaders I worked with